contact-centers

Perguntas e Respostas da Gemini Audio Este script faz upload de um arquivo de áudio para o Gemini, solicita uma auditoria de QA focada em vendas e calcula uma nota final usando uma regra de scorecard orientada à conversão.

VonBox — independent third-party profile of a public API surface, by API Evangelist. VonBox operated as Vonjour (vonjour.com), a Santa Monica, CA cloud communications startup offering phone, text messaging, and contact center services for small businesses, backed by 500 Global (then 500 Startups) and Kima Ventures circa 2014-2015, including a Vonjo

Stella Connect (Medallia Agent Connect) — independent third-party profile of a public API surface, by API Evangelist. Stella Connect, built by StellaService and acquired by Medallia in 2020, is now Medallia Agent Connect — a customer service team platform that pairs real-time customer feedback with agent coaching, quality assurance (QA), and recogn

Yampa — independent third-party profile of a public API surface, by API Evangelist. Yampa is a Paris-based B2B platform for deploying and operating fleets of autonomous AI agents that handle customer service end-to-end across voice, chat, email, ticketing, and messaging channels.

Voyc — independent third-party profile of a public API surface, by API Evangelist. Voyc is a conversation intelligence and compliance monitoring platform for regulated industries such as financial services and insurance. The platform automatically monitors 100% of contact centre interactions using speech analytics AI, flagging high-risk cases, comp