contact-center-analytics

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api-evangelist / centerforce-technologies

CenterForce Technologies was a Bethesda, Maryland software company that built workforce-optimization, workforce-management, and performance-analytics software for contact centers. It partnered with Concerto Software for nearly a decade before Concerto acquired it on 2004-04-26 to pair CenterForce's workforce and contact-center management tools…

company enterprise-software defunct contact-center call-center workforce-management apis-json acquired workforce-optimization contact-center-analytics

Updated Aug 8, 2026

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