Operational emails#254
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📝 WalkthroughWalkthroughAdds operational email documentation for general writing rules and scenario-specific guidance pages, plus category metadata for the new docs section. ChangesOperational Email Guidance
Estimated code review effort🎯 3 (Moderate) | ⏱️ ~20 minutes Poem
🚥 Pre-merge checks | ✅ 5✅ Passed checks (5 passed)
✨ Finishing Touches🧪 Generate unit tests (beta)
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Code Review
This pull request introduces a new category and a comprehensive guidelines document for writing operational emails. The reviewer feedback highlights several opportunities to align the content with the repository's style guide, such as adopting suggestive phrasing instead of direct commands, avoiding the Oxford comma, using contractions, and ensuring consistent sentence case. Additionally, the reviewer pointed out a trailing character typo, identical Do and Don't examples in the formatting section, and placeholder links in the Related section that should be updated.
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Actionable comments posted: 2
🧹 Nitpick comments (4)
docs/guidelines/language/operational-emails/user-and-access-management-emails.md (3)
50-50: 📐 Maintainability & Code Quality | 🔵 Trivial | 💤 Low valueUse consistent serial comma style.
The general-rules.md example (line 126) uses a serial comma ("load optimization, and predictive analytics"), but this line omits it. Standardize on one style across the section.
🤖 Prompt for AI Agents
Verify each finding against current code. Fix only still-valid issues, skip the rest with a brief reason, keep changes minimal, and validate. In `@docs/guidelines/language/operational-emails/user-and-access-management-emails.md` at line 50, The email copy uses inconsistent serial comma styling in the “Explore key features” text. Update the sentence in the user and access management emails guidance to match the serial comma style used elsewhere in the guidelines, keeping the phrasing consistent with the general-rules example and the surrounding content.
10-10: 📐 Maintainability & Code Quality | 🔵 Trivial | 💤 Low valueRemove empty heading.
The standalone
#produces an empty<h1>that adds no value and can confuse screen readers. If you need vertical spacing, use CSS or a line break instead.🤖 Prompt for AI Agents
Verify each finding against current code. Fix only still-valid issues, skip the rest with a brief reason, keep changes minimal, and validate. In `@docs/guidelines/language/operational-emails/user-and-access-management-emails.md` at line 10, Remove the empty standalone heading from the markdown content; the lone “#” creates an unnecessary H1 in the document. Update the user-and-access-management-emails markdown so the top-level heading is either removed entirely or replaced with meaningful text, and use spacing via CSS or a line break if needed. Locate the fix in the document content near the opening heading markup.
188-191: 📐 Maintainability & Code Quality | 🔵 Trivial | 💤 Low valueUse consistent list formatting for Related links.
The general-rules.md page uses a bulleted list (
- [link]) for Related links, but this page uses plain paragraph links. Standardize on one format for consistency across the operational-emails section.🤖 Prompt for AI Agents
Verify each finding against current code. Fix only still-valid issues, skip the rest with a brief reason, keep changes minimal, and validate. In `@docs/guidelines/language/operational-emails/user-and-access-management-emails.md` around lines 188 - 191, The Related links section in user-and-access-management-emails is using plain paragraph links instead of the bulleted list format used elsewhere in the operational-emails docs. Update the Related block to match the existing convention from general-rules.md by formatting the links as a consistent bulleted list, and keep the section aligned with the other docs in this area.docs/guidelines/language/operational-emails/general-rules.md (1)
9-9: 📐 Maintainability & Code Quality | 🔵 Trivial | 💤 Low valueRemove empty heading.
The standalone
#produces an empty<h1>that adds no value and can confuse screen readers. If you need vertical spacing, use CSS or a line break instead.🤖 Prompt for AI Agents
Verify each finding against current code. Fix only still-valid issues, skip the rest with a brief reason, keep changes minimal, and validate. In `@docs/guidelines/language/operational-emails/general-rules.md` at line 9, The markdown contains a standalone empty heading that should be removed. Update the document so the stray heading marker is deleted from the relevant section, and rely on spacing via CSS or an explicit line break if needed; use the surrounding content in the guidelines document to locate the exact spot.
🤖 Prompt for all review comments with AI agents
Verify each finding against current code. Fix only still-valid issues, skip the
rest with a brief reason, keep changes minimal, and validate.
Inline comments:
In `@docs/guidelines/language/operational-emails/general-rules.md`:
- Line 413: The example date/weekday pairing is inconsistent in the operational
email guideline text. Update the sentence so the weekday matches the referenced
date, or change the date so it actually falls on a Monday, keeping the wording
in the same example section consistent.
- Around line 429-430: The Markdown links for Grammar and Punctuation currently
use empty anchors, so update those two links in the operational-emails general
rules content to point to the existing sibling documents using the correct
relative paths. Replace the broken anchor targets in the list items for Grammar
and Punctuation so they resolve to the corresponding parent-directory pages
instead of "#".
---
Nitpick comments:
In `@docs/guidelines/language/operational-emails/general-rules.md`:
- Line 9: The markdown contains a standalone empty heading that should be
removed. Update the document so the stray heading marker is deleted from the
relevant section, and rely on spacing via CSS or an explicit line break if
needed; use the surrounding content in the guidelines document to locate the
exact spot.
In
`@docs/guidelines/language/operational-emails/user-and-access-management-emails.md`:
- Line 50: The email copy uses inconsistent serial comma styling in the “Explore
key features” text. Update the sentence in the user and access management emails
guidance to match the serial comma style used elsewhere in the guidelines,
keeping the phrasing consistent with the general-rules example and the
surrounding content.
- Line 10: Remove the empty standalone heading from the markdown content; the
lone “#” creates an unnecessary H1 in the document. Update the
user-and-access-management-emails markdown so the top-level heading is either
removed entirely or replaced with meaningful text, and use spacing via CSS or a
line break if needed. Locate the fix in the document content near the opening
heading markup.
- Around line 188-191: The Related links section in
user-and-access-management-emails is using plain paragraph links instead of the
bulleted list format used elsewhere in the operational-emails docs. Update the
Related block to match the existing convention from general-rules.md by
formatting the links as a consistent bulleted list, and keep the section aligned
with the other docs in this area.
🪄 Autofix (Beta)
Fix all unresolved CodeRabbit comments on this PR:
- Push a commit to this branch (recommended)
- Create a new PR with the fixes
ℹ️ Review info
⚙️ Run configuration
Configuration used: defaults
Review profile: CHILL
Plan: Pro
Run ID: 1ee581b7-f226-4f17-8864-2678b0654f0d
📒 Files selected for processing (3)
docs/guidelines/language/operational-emails/_category_.jsondocs/guidelines/language/operational-emails/general-rules.mddocs/guidelines/language/operational-emails/user-and-access-management-emails.md
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Actionable comments posted: 2
🧹 Nitpick comments (4)
docs/guidelines/language/operational-emails/operative-alarms-and-events.md (2)
13-113: 📐 Maintainability & Code Quality | 🔵 Trivial | 💤 Low valueFix inconsistent heading: "Body texts" should be "Body text".
Cross-file consistency: The sibling pages
general-information-and-administrative-emails.md(line 28),reports-and-data-provisioning-emails.md(line 27), andsystem-and-product-lifecycle-emails.md(line 28) all use singular "Body text". This file uses plural "Body texts" at line 43, which breaks the shared section-naming convention across the operational-emails category.🤖 Prompt for AI Agents
Verify each finding against current code. Fix only still-valid issues, skip the rest with a brief reason, keep changes minimal, and validate. In `@docs/guidelines/language/operational-emails/operative-alarms-and-events.md` around lines 13 - 113, Rename the section heading from “Body texts” to “Body text” in the operative-alarms-and-events guideline so it matches the shared section naming used across the operational-emails docs. Update the heading text in the markdown content near the body text examples, keeping the rest of the examples and structure unchanged.
114-189: 📐 Maintainability & Code Quality | 🔵 Trivial | 💤 Low valueInconsistent compound word usage: "cyberattack" vs "cyber attacks".
Line 21 uses "cyberattack" (one word) in the subject-line example, while line 158 uses "cyber attacks" (two words) in the cyberattack notification example subject. Standardize to one form for consistency across the documentation.
🤖 Prompt for AI Agents
Verify each finding against current code. Fix only still-valid issues, skip the rest with a brief reason, keep changes minimal, and validate. In `@docs/guidelines/language/operational-emails/operative-alarms-and-events.md` around lines 114 - 189, Standardize the compound term used in the alarm email examples so the documentation uses one consistent form throughout; the inconsistency appears between the alarm example and the cyberattack notification example subject in the operational emails guideline. Update the wording in the relevant example under the best-practice sections to match the chosen term, and keep the subject/body language aligned across the notification examples.docs/guidelines/language/operational-emails/user-and-access-management-emails.md (2)
49-52: 📐 Maintainability & Code Quality | 🔵 Trivial | 💤 Low valueFix inconsistent whitespace in nested bullet list.
Lines 50–51 indent with a tab character while line 52 uses two spaces. Standardize on spaces for portability and consistent rendering.
- What you need to do<br/> - • Open [App name]<br/> - • Start configuring your dashboard<br/> - • Explore key features: Real-time energy monitoring, load optimization and predictive analytics + What you need to do<br/> + • Open [App name]<br/> + • Start configuring your dashboard<br/> + • Explore key features: Real-time energy monitoring, load optimization and predictive analytics🤖 Prompt for AI Agents
Verify each finding against current code. Fix only still-valid issues, skip the rest with a brief reason, keep changes minimal, and validate. In `@docs/guidelines/language/operational-emails/user-and-access-management-emails.md` around lines 49 - 52, The nested bullet list under the “What you need to do” section has inconsistent indentation because the items in this block use mixed tab and space whitespace. Update the list formatting in the affected content so the bullet entries are indented consistently with spaces only, matching the surrounding markdown style and keeping the formatting stable across renderers.
180-180: 📐 Maintainability & Code Quality | 🔵 Trivial | ⚡ Quick winStandardize date-time format with other operational email docs.
This file uses "November 11, 2026 at 14:32" while
workflow-and-task-management-emails.mduses "November 10, 2025, 22:00" (comma before time, no "at"). As writing guidelines, these should be consistent. Choose one format and apply it across all operational email docs.- Date: November 11, 2026 at 14:32 + Date: November 11, 2026, 14:32🤖 Prompt for AI Agents
Verify each finding against current code. Fix only still-valid issues, skip the rest with a brief reason, keep changes minimal, and validate. In `@docs/guidelines/language/operational-emails/user-and-access-management-emails.md` at line 180, The date-time format in the operational email guideline text is inconsistent with the other email docs. Update the date entry in the user-and-access-management-emails guidance to match the same style used by workflow-and-task-management-emails, and then verify all similar “Date:” examples across the operational email markdown files use the same comma-separated format with no “at”.
🤖 Prompt for all review comments with AI agents
Verify each finding against current code. Fix only still-valid issues, skip the
rest with a brief reason, keep changes minimal, and validate.
Inline comments:
In
`@docs/guidelines/language/operational-emails/system-and-product-lifecycle-emails.md`:
- Around line 13-153: The version announcement example in the “Version and
release announcements” section repeats the version label by using both “Version”
and the “V” prefix. Update the example in the markdown content to use one
consistent form only, matching the existing phrasing used elsewhere in this
document; locate it via the “Version and release announcements” heading and the
surrounding example text about V2.1.0.
In
`@docs/guidelines/language/operational-emails/workflow-and-task-management-emails.md`:
- Around line 125-134: The status update examples in the dos-and-donts section
include a duplicate entry in the list under the markdown block. Update the
examples in the workflow-and-task-management-emails content so the repeated
“Status update | Remote monitoring system | Degraded performance” item is either
removed or replaced with a distinct example, keeping the set of examples unique.
---
Nitpick comments:
In `@docs/guidelines/language/operational-emails/operative-alarms-and-events.md`:
- Around line 13-113: Rename the section heading from “Body texts” to “Body
text” in the operative-alarms-and-events guideline so it matches the shared
section naming used across the operational-emails docs. Update the heading text
in the markdown content near the body text examples, keeping the rest of the
examples and structure unchanged.
- Around line 114-189: Standardize the compound term used in the alarm email
examples so the documentation uses one consistent form throughout; the
inconsistency appears between the alarm example and the cyberattack notification
example subject in the operational emails guideline. Update the wording in the
relevant example under the best-practice sections to match the chosen term, and
keep the subject/body language aligned across the notification examples.
In
`@docs/guidelines/language/operational-emails/user-and-access-management-emails.md`:
- Around line 49-52: The nested bullet list under the “What you need to do”
section has inconsistent indentation because the items in this block use mixed
tab and space whitespace. Update the list formatting in the affected content so
the bullet entries are indented consistently with spaces only, matching the
surrounding markdown style and keeping the formatting stable across renderers.
- Line 180: The date-time format in the operational email guideline text is
inconsistent with the other email docs. Update the date entry in the
user-and-access-management-emails guidance to match the same style used by
workflow-and-task-management-emails, and then verify all similar “Date:”
examples across the operational email markdown files use the same
comma-separated format with no “at”.
🪄 Autofix (Beta)
Fix all unresolved CodeRabbit comments on this PR:
- Push a commit to this branch (recommended)
- Create a new PR with the fixes
ℹ️ Review info
⚙️ Run configuration
Configuration used: defaults
Review profile: CHILL
Plan: Pro
Run ID: ba68bc30-691d-4fb8-a0c2-6debca2c2281
📒 Files selected for processing (6)
docs/guidelines/language/operational-emails/general-information-and-administrative-emails.mddocs/guidelines/language/operational-emails/operative-alarms-and-events.mddocs/guidelines/language/operational-emails/reports-and-data-provisioning-emails.mddocs/guidelines/language/operational-emails/system-and-product-lifecycle-emails.mddocs/guidelines/language/operational-emails/user-and-access-management-emails.mddocs/guidelines/language/operational-emails/workflow-and-task-management-emails.md
1 participant
💡 What is the current behavior?
Operational emails missing in UXW guideline.
🆕 What is the new behavior?
The new section will be added.
👨💻 Help & support
Please help to publish.
Summary by CodeRabbit