I'm Sai Kumar, an L1 Monitoring Engineer with a background in Artificial Intelligence & Machine Learning and a strong interest in building reliable applications and solving real-world technical problems.

🎓 B.Tech in Computer Science & Engineering – AI & ML
🏫 Sasi Institute of Technology and Engineering
📊 CGPA: 8.99

💼 Currently working in IT Application Monitoring & Operations, supporting critical banking applications.

🤖 Interested in Artificial Intelligence, Machine Learning, Computer Vision, and Python development.

🌐 Experienced in Web & Full-Stack Development and integrating intelligent solutions into web applications.

🛠️ Hands-on experience in application monitoring, incident management, performance monitoring, troubleshooting, alerts, dashboards, and SLA monitoring.

☁️ Currently expanding my knowledge in Cloud Computing, AWS, Docker, Kubernetes, Linux, DevOps, and Cybersecurity.

🎯 My goal is to continuously learn, build practical solutions, and grow into a strong IT / Cloud / DevOps / AI professional.

📫 Email: saikumarpaul39@gmail.com

QualityKiosk Technologies
Client: ICICI Bank

I work in an application monitoring and production support environment, helping maintain the availability and performance of critical applications.

• 📊 Monitor critical banking applications and infrastructure.
• 🔍 Analyze application health and performance using Dynatrace.
• 🚨 Monitor alerts, logs, dashboards, and application metrics.
• 🛠️ Identify incidents and perform initial-level troubleshooting.
• 📈 Monitor application availability and performance.
• ⏱️ Support SLA compliance and operational excellence.
• 🤝 Coordinate with application, infrastructure, and business teams.
• 🔄 Escalate incidents to appropriate support teams when required.
• 📋 Prepare and maintain technical and operational documentation.
• 🎯 Work towards minimizing application downtime and service impact.

Dynatrace Application Monitoring Incident Management
Performance Monitoring Alert Monitoring SLA Monitoring
Troubleshooting Root Cause Analysis

Responsive Design REST APIs Frontend Development Backend Development

Data Preprocessing Supervised Learning Unsupervised Learning

Deep Learning Computer Vision CNN Model Evaluation

Feature Processing Model Building Image Classification

• Application Health Monitoring
• Alert & Dashboard Monitoring
• Incident Identification
• Initial-Level Troubleshooting
• Performance Monitoring
• SLA Monitoring
• Root Cause Analysis – L1 Level
• Incident Escalation
• Production Support

Developed a hybrid AI-based system for detecting DeepFake images using computer vision and deep learning techniques.

• 🧠 Deep learning based image classification
• 🔄 Hybrid / ensemble prediction approach
• 🖼️ Computer vision based image processing
• 📊 Model performance evaluation
• 🌐 Flask-based web interface
• 🔍 Real vs DeepFake classification

Python PyTorch TorchVision OpenCV Flask

DenseNet121 ResNet18 EfficientNet CNN

Designed and developed a modern responsive portfolio website to showcase my professional journey.

• 👨‍💻 About Me
• 💼 Professional Experience
• 🎓 Education
• 🛠️ Technical Skills
• 🚀 Projects
• 📜 Certifications
• 📫 Contact Information

HTML5 CSS3 JavaScript

• Developed responsive web applications.
• Worked with frontend and backend technologies.
• Improved UI/UX and application performance.
• Gained practical experience in full-stack development.

Technologies:
HTML CSS JavaScript Web Development

• Built machine learning models using real-world datasets.
• Performed data preprocessing and visualization.
• Evaluated machine learning model performance.
• Worked with supervised learning algorithms.

Technologies:
Python Machine Learning Pandas NumPy Scikit-learn

Sasi Institute of Technology and Engineering

📊 CGPA: 8.99
📅 2026

Aditya Junior College

Narayana English Medium School, Neeladripuram

I'm interested in building my career across the intersection of IT Operations, Cloud, DevOps, Software Development, and Artificial Intelligence.

Application Support

Production Support

IT Operations

Application Monitoring

Cloud Operations

AWS

DevOps

Site Reliability Engineering

AI / Machine Learning

Software Development

✓ Production Monitoring & Incident Handling
✓ Application Performance Monitoring
✓ Python & Programming Fundamentals
✓ AI / ML Model Development
✓ Computer Vision
✓ Web Development
✓ Problem Solving & Troubleshooting
✓ Technical Documentation
✓ Team Collaboration
✓ Continuous Learning

📫 Let's Connect