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fja-odoo edited this page Mar 25, 2022 · 10 revisions

Professional services department

Welcome, this wiki is dedicated to the professionnal services department

Technical team (FJA)

General Process

General Rules
Presales
What counts as LOC
Training Request
Third Party App
Third Party App for Sales
Integrations for Sales and FC
Saas to SH

Technical Process

HK Tech Onboarding
Pre Commit Setup
Visual Code Setup
Creating New SH Project
Upgrade/Migration Scripts (Technical)
Currency Rounding Script

Development

Saas Customization
New
Analysis
Waiting for Client Go
Planning
Development
Code Review
Functional Testing
Client Validation
Fail Validation
Merge
Done
Help & Training

Functional team (WNO)

General Process

Project Guidelines

- Quickstart

--> New Project
--> Project follow-up
--> New Pack (Upsell)
--> Project handover

- QS Pipe

--> Unassigned
--> Assigned
--> Kickoff and Qualification
--> Configuration
--> Production
--> In support
--> Cancelled
--> Upsell Done
--> On Hold
--> Churn

PM BA Approach

Internal Guidance

Odoo Upgrade(V15 edition)

--> Introduction
--> Upgrade Workflow
--> Timesheeting for FC
--> FAQ Upgrade
--> Additional Documentations/References

3rd Party App & Repository Handling

Image Batch Upload

Monthly Target Calculator

Release Note of Each Version

Localisation

Additional Documentation/ Reference

Payment & Delivery Integration Credentials

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