Citrix Self-Service Session Reset Tool
No matter how stable your Citrix platform is, one of the biggest challenges for any Citrix customer is being able to reduce Service Desk calls and user downtime by empowering users with the ability to clear their own sessions, or recover them by terminating rogue processes. Several free scripts and a paid for tool are available, but none of them really achieve the best outcome. Some of them still require users to run a “Citrix session”, which they often can not do because the broker may be trying to reconnect them back to a stuck, hung, broken session or unhealthy host. When this happens they get into an endless loop of failure and get very frustrated. This can impact brand reputation and user satisfaction, leaving users with a poor felt experience. Some have even implemented a separate Citrix Environment to run these scripts from. In my opinion this is as waste of resources and an overhead for management. It still doesn’t always work due to Citrix Workspace (Receiver) reconnection issues and is often over complicating it for users.
Refer to my article for more information and installation instructions: https://www.jhouseconsulting.com/2020/08/28/citrix-self-service-session-reset-tool-2106
Download the latest compiled Release as a zip posted to the right hand side of this repository under Releases.
This software is free for Commercial use. It cannot be used for revenue-generating activities. I retain all rights to the source code and no one may reproduce, distribute, or create derivative works from this project without permission. (c) Jeremy Saunders. This project is licensed by the GNU General Public License v3.0, which you can view in the COPYING file on the repository.