22 years in financial services across incident management, release, change and operational resilience. Currently using AI to build tools that my domain expertise tells me practitioners actually need.
Not a developer by background. Everything here was built iteratively with Claude (Anthropic) covering architecture, implementation and refinement, as part of active upskilling in AI-assisted product development.
ITSM Workflow Intelligence Tool A production-grade operational co-pilot for incident managers. 7-stage workflow, 7 structured outputs for ServiceNow, Jira and Confluence, a rules-based pre-flight review agent and full service review reporting. FCA SUP 15, EU DORA and UK GDPR aligned. Single HTML file, works offline.
Release Management Intelligence Tool Release planning and governance for Release Managers, Technical POs and Delivery Leads. Full lifecycle from planning to PIR, quality gates, Go/No-Go wizard, risk register and audience-tailored reporting. ITIL 4, EU DORA Article 9 and SAFe 6.0 aligned. Single HTML file, works offline.
Both tools are local-first. No login, no server, no data leaving your browser. Open the link and use it.