CSRF trusted origins + SLA pause/recompute + issue infra (2026.2.1) - #4
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Django rejected logins with 'Origin checking failed' when Jackil was reached through a reverse proxy or an external hostname because no trusted origins were configured. Add an env-driven CSRF_TRUSTED_ORIGINS setting and document it for proxy deployments alongside ALLOWED_HOSTS.
The time-sensitivity timer kept running while a ticket sat in Pending and never recalculated when the priority changed, so escalations used stale deadlines. Freeze the clock while a ticket is in a paused status and shift the due dates forward by the paused span when it resumes, banking the time so later recalculations stay correct. Recompute first_response_due and resolution_due against the new target whenever the priority changes. Stop check_sla from breaching Pending tickets.
Bring the bug report, feature request, config, pull request template, contributing guide, and security policy in line with the other SQSY repos, adapted to Jackil's helpdesk domain.
The Civil SSO app predated the ruff format/lint gate. Reformat it, add a __str__ to CachedCivilKey, order the model magic methods per DJ012, and drop an unused import so the format and lint checks pass.
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Fixes #2 and #3.
Tests:
USE_SQLITE=1 .venv/bin/python manage.py test(127 passing). Tagv2026.2.1after merge