feat: added 999 cancellation reason code & updated structure

api/components/docs/changeLog/TRV10_2.1.0_030924.md

@@ -111,7 +111,20 @@
   - Updated Invoice sharing document construct
   - Enabled `creds` for agent to share additional info.
 
+****17th Aug 2026****
+ - Added cancellation code 999 for "Others". When cancellation code 999 is used, short_desc is mandatory to specify the cancellation reason.
 
+ For example:
 
-
-
+    ```
+      cancellation:
+        reason:
+          descriptor:
+            code: "999"
+            short_desc: "Customer requested cancellation"
+    ```
+ - Added enums for support/on_support calls.
+    - SOS
+    - LONG_HALT
+    - ROUTE_DEV
+---

api/components/enum/default/index.yaml

@@ -513,6 +513,37 @@ on_track:
         reference: <PR/Issue/Discussion Links md format text>
     location: *a1
     domain: *a2    
-
+support:
+  context:
+    action:
+      - code: support
+        description: Buyer app requests order support."
+        reference: <PR/Issue/Discussion Links md format text>
+    location: *a1
+    domain: *a2
+  message:
+    support:
+      descriptor: &supportCodes
+        code:
+          - code: SOS
+            description: Describes the support code value as SOS
+            reference: <PR/Issue/Discussion Links md format text>
+          - code: LONG_HALT
+            description: Describes the support code value as LONG_HALT
+            reference: <PR/Issue/Discussion Links md format text>
+          - code: ROUTE_DEV
+            description: Describes the support code value as ROUTE_DEV
+            reference: <PR/Issue/Discussion Links md format text>
+on_support:
+  context:
+    action:
+      - code: on_support
+        description: Buyer app requests order support."
+        reference: <PR/Issue/Discussion Links md format text>
+    location: *a1
+    domain: *a2
+  message:
+    support:
+      descriptor: *supportCodes
 
 

api/components/examples/on-demand/cancel/Initiates_cancelling_a_ride_with_confirm_cancel_status___X5.yaml

@@ -16,7 +16,11 @@ context:
   ttl: PT30S
   version: 2.1.0
 message:
-  cancellation_reason_id: '002'
+  # cancellation_reason_id: '002'
+  cancellation:
+    reason:
+      descriptor:
+        code: "002"
   descriptor:
     code: CONFIRM_CANCEL
     name: Ride Cancellation

api/components/examples/on-demand/cancel/Initiates_cancelling_a_ride_with_soft_cancel_status___X4.yaml

@@ -16,7 +16,11 @@ context:
   ttl: PT30S
   version: 2.1.0
 message:
-  cancellation_reason_id: '002'
+  # cancellation_reason_id: '002'
+  cancellation:
+    reason:
+      descriptor:
+        code: "002"
   descriptor:
     code: SOFT_CANCEL
     name: Ride Cancellation

api/components/examples/on-demand/cancel/cancel_request_confirm_cancel.yaml

@@ -16,7 +16,11 @@ context:
   ttl: PT30S
   version: 2.1.0
 message:
-  cancellation_reason_id: '000'
+  # cancellation_reason_id: '000'
+  cancellation:
+    reason:
+      descriptor:
+        code: "000"
   descriptor:
     code: CONFIRM_CANCEL
     name: Ride Cancellation

api/components/examples/on-demand/cancel/cancel_request_soft_cancel.yaml

@@ -16,7 +16,11 @@ context:
   ttl: PT30S
   version: 2.1.0
 message:
-  cancellation_reason_id: '000'
+  # cancellation_reason_id: '000'
+  cancellation:
+    reason:
+      descriptor:
+        code: "000"
   descriptor:
     code: SOFT_CANCEL
     name: Ride Cancellation