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  • Joined May 24, 2026

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KerimaH3/README.md

CompTIA Security+ CompTIA Network+ CompTIA A+

Hi, I'm Kerima 👋

IT Support and Cybersecurity Professional

Certifications

CompTIA Security+ | CompTIA Network+ | CompTIA A+

Technical Skills

Active Directory | Windows Server 2022 | DNS | User & Group Management | NTFS Permissions | Remote Support Ticketing Systems | Troubleshooting | Windows 11 | Networking

Featured Projects

Active Directory User Management Lab

Built a Windows Server 2022 Active Directory environment with DNS, OUs, user management, security groups, shared folders, NTFS permissions, and domain authentication.

Remote IT Support Lab

Used AnyDesk to practice remote troubleshooting, software installation, file transfer, and remote desktop support.

Spiceworks Ticketing System Lab

Created and resolved help desk tickets while practicing prioritization, documentation, user communication, and troubleshooting workflows.

Career Goals

Seeking opportunities in IT Support, Help Desk, Desktop Support, and Cybersecurity.

Connect With Me

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  1. Active-Directory-User-Management-Lab Active-Directory-User-Management-Lab Public

    Built a Windows Server 2022 Active Directory lab with DNS, OUs, user management, security groups, shared folders, NTFS permissions, domain authentication, and access control.

  2. Remote-IT-Support-Lab Remote-IT-Support-Lab Public

    Hands-on remote IT support lab using AnyDesk for troubleshooting, software installation, file transfer, and remote desktop support practice.

  3. Spiceworks-Ticketing-System-Lab Spiceworks-Ticketing-System-Lab Public

    Hands-on help desk ticketing lab using Spiceworks to practice tickets creation, issue prioritization, troubleshooting documentation, user communication, and ticket resolution workflow.s.