sithid.github.io/resume.html at main · sithid/sithid.github.io · GitHub

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<!DOCTYPE html>
<html lang="en">
    <head>
        <meta charset="UTF-8" />
        <meta name="viewport" content="width=device-width, initial-scale=1.0" />
        <link rel="stylesheet" href="./css/styles.css">
        <title>James Glosser Resume</title>
    </head>
    <body>
        <main class="container">
            <header class="header-banner">
              <h1>Resume</h1>
              <div class="nav-links">
                <a href="index.html">Home</a>
                <a href="resume.html">Resume</a>
                <a href="projects.html">Projects</a>
              </div>
            </header>
            <section class="section">
              <h2>Contact</h2>
              <p class="contact">
                Email: <a href="mailto:j.glosser86@gmail.com">j.glosser86@gmail.com</a><br>
                LinkedIn: <a href="https://www.linkedin.com/in/james-glosser-249100204/">https://www.linkedin.com/in/james-glosser-249100204/</a><br>
                Resume: <a href="./James-Glosser-Resume.docx" download>Download</a>
            </p>
            </section>
            <section class="section">
                <h2>Education</h2>
                <div class="item">
                    <h3>Data Analysis with Python Certificate - Code:You</h3>
                    <p>Completed April 2026</p>
                </div>
                <div class="item">
                    <h3>Web Development Certificate - Code:You</h3>
                    <p>Completed Aug 2025</p>
                </div>
                <div class="item">
                    <h3>AWS & Cloud Computing Certificate - Code:You</h3>
                    <p>Completed Feb 2025</p>
                </div>
                <div class="item">
                    <h3>Software Development with C# Certificate - Code:You</h3>
                    <p>Completed Dec 2024</p>
                </div>
                <div class="item">
                    <h3>C# 1 & 2, Python 1, Java 1 - KCTCS</h3>
                    <p>Completed 2020 - 2021</p>
                </div>
                <div class="item">
                    <h3>Highschool Diploma - Powell County Highschool</h3>
                    <p>Completed June 2005</p>
                </div>
            </section>
            <section class="section">
              <h2>Technical Skills</h2>
              <div class="skills">
                  <ul>
                      <li><strong>Languages:</strong> Python, C#, JavaScript, TypeScript, HTML/CSS</li>
                      <li><strong>Data Analysis:</strong> NumPy, Pandas, Matplotlib, Seaborn, SciPy (Optimization & Derivatives)</li>
                      <li><strong>Methodology:</strong> Statistical Modeling, Mass Imputation, Root-Finding (Brent's Method), Data Cleaning</li>
                      <li><strong>Tools:</strong> AWS/Cloud Computing, GitHub CLI, Jupyter Notebooks, Git</li>
                      <li><strong>Professional:</strong> Medicare/HIPAA Compliance, Team Leadership, Problem Solving</li>
                  </ul>
              </div>
            </section>
            <section class="section">
              <h2>Work Experience</h2>
              <div class="item">
                  <h3>Medicare A & B Claims/DME Claims T1 - Pearl Interactive</h3>
                  <p>08/14/2023 - Present</p>
                  <p>
                      Answer incoming calls from beneficiaries regarding their medicare coverage, claims, and premiums.
                      Research and explain inpatient (A), outpatient (B), and durable medical equipment (DME) claims.
                      Maintain HIPAA compliance on every interaction.
                      Maintain high standards of quality and professionalism during every interaction.
                      Provid custom tailored experiences for every caller.
                      Perform record keeping for all interactions by logging call specific data such as reason for calling, resolution, and resources used to provide resolution.
                  </p>
              </div>
              <div class="item">
                  <h3>Little Caesars - Little Caesars</h3>
                  <p>03/2023 - 08/12/2023</p>
                  <p>
                      Ran the make line, creating custom pizzas to order as well as Hot and Ready pizzas for the hotbox.
                      Remove and cut pizzas from a 3 belt pizza oven in a timely manner.
                      Inspect and maintain temperatures of food storage locations, make line ingredients, and walk-ins.
                      Ran sheeter to prepare pizza dough (flatten, stretch/hand toss, and pre-pan).
                      Handled register cash pulls, safe drops, and safe counts from one shift to another.
                      Closed and cleaned the store (keyholder) on closing shifts.
                      Provided in depth claims research for Durable Medicare Equipment, Medicare Part A, and Medicare Part B.
                  </p>
              </div>
              <div class="item">
                  <h3>Keyholder - BP</h3>
                  <p>8/2021 - 10/2022</p>
                  <p>
                      Ran cash register to ring up customer purchases.
                      Accurately handled cash with near perfect precision.
                      Assisted with organizing and stocking store inventory.
                      Closed out registers for the day and ran nightly paperwork in preparation for the next business day.
                      Cleaned and sanitized store and restroom facilities regularly to provide a clean atmosphere for customers.
                  </p>
              </div>
          </section>
        </main>
        <footer class="nav-footer">
            <p>&copy; 2025 James D Glosser. All rights reserved.</p>
        </footer>
    </body>
</html>