Retrieve multiple ticket statuses from HaloPSA.
Parameters:
- Return All: Whether to return all results (paginates automatically, 1000 per page) or limit
- Filters (JSON): Overrides the Filters collection from expressions
- Limit: Maximum number of ticket statuses to return (if Return All is false)
Retrieve a specific ticket status by its ID.
Parameters:
- Ticket Status ID: The ID of the ticket status to retrieve
- Options: Optional include-details and related flags
- Options (JSON): Overrides the Options collection from expressions
Create a new ticket status in HaloPSA.
Required Parameters:
- Name: The ticket status name
Optional Parameters:
- Additional Fields: Status configuration options including:
- Color settings
- Behavior flags
- Workflow settings
Update an existing ticket status.
Required Parameters:
- Ticket Status ID: The ID of the ticket status to update
Optional Parameters:
- Update Fields: Fields to update including name and configuration options
Delete a ticket status from HaloPSA.
Required Parameters:
- Ticket Status ID: The ID of the ticket status to delete