[Bug - Edge Addons] Weird user rating behavior.

[polywock]

Hello! A user named "Ritik" has been updating their review on my extension every few days, alternating between 4 and 5 stars each time. The cadence and consistency look bot-like rather than human.

A few things stand out as unusual:

• I initially thought he was just indecisive, but it's been months now.
• No other user has left a review since this behavior started, which makes me wonder whether Ritik's repeated updates are interfering somehow.

Could someone take a look? I'd like to understand whether this is bug with the review system, abuse, or something else.

1. Go to store listing for my extension.
2. Change filter by region to All Regions and note user "Ritik"

Latest review at Apr 28, 2026

Edit: Just now someone left a review, so waiting to see if anything happens if Ritik updates his review again.

[Rahul-Bauri]

Hi @polywock I will check with the appropriate team to investigate this issue further and will keep you updated once I receive any findings from their side.

[Rahul-Bauri]

Hi @polywock

Based on our investigation, we did not find any issues with the review system for this extension. Here are a few key points that may help clarify:

• Users are able to submit reviews successfully for this extension, and new reviews are not being blocked.
• Customers can edit their ratings and/or reviews at any time, and currently there is no specific limit on how many times a review can be updated.
• We have automated spam detection mechanisms in place that run daily to identify and remove suspicious or abusive reviews when they meet certain criteria.
• From our checks, other users (including our internal team - see the review submitted by "sophielegras") were able to add reviews without any issues, and there is no indication that any single review is preventing others from submitting theirs.

At this time, everything appears to be functioning as expected.

[polywock]

@Rahul-Bauri Hello! I was waiting for Ritik to update his review again before I replied.

Thank you for looking into it. Glad to see there's no issue.

[Rahul-Bauri]

@polywock Thanks for the confirmation from your side as well, will close this issue here.