clock freezing since 1.07 update

[setchy]

Since the 1.07 update a few weeks ago, our JetClock has started to freeze.

To fix, we manually power cycle the JetClock.

This happens several times a week.

Is there any debug logs that would be helpful to triage?

[oliverrees]

Thanks for the report - have seen a few other instances of this and am currently investigating. Do you the analog clock or digital? All reports so far of freezing have been from analog so investigating that as a working hypothesis.

[setchy]

Hi @oliverrees - hope all is well. How's the stability fixed shaping up? Incase it's helpful for triage, we're still seeing multiple freezes per day

[oliverrees]

Ah sorry to hear this. Have been fixing for the last week and monitoring problematic configs. It turned out after a lot of investigation that the scrolling text in 3+ slots was causing huge performance drags over time but I've now rewritten the engine doing the scrolling and hoping to see significant performance increases as a result. Let me know what you notice over the next couple of days.

[setchy]

Typically power cycling has worked, but today it's been stuck on the screen after 5-10 consecutive power cycles

[oliverrees]

Ah! That's an SD card failure. The boot sequence is completely independent of app. Could you email your address to oliver@or-innovation.com and I'll send out a new SD card to you?

[setchy]

Thanks for your help @oliverrees - I've followed your support instructions and flashed a different SD Card I had lying around. Hopefully that does the trick 🤞