Issue Description
"Troubleshoot Login Issues" article has incorrect and outdated information
URL of the Page with the Issue
https://wordpress.org/documentation/article/troubleshoot-login-issues/
Section of Page with the issue
- "Enable Cookies" section
- "Check your Firewall" section
- External link in "Enable Cookies" section
Why is this a problem?
-
"Enable Cookies" section tells users to "clear browser
cookies" to enable cookies - these are completely different
actions and the instruction is incorrect/misleading.
-
"Check your Firewall" section mentions "eTrust Personal
Firewall" which is a discontinued product - confuses modern users.
-
The external link for clearing cache only points to a
Google/Chrome page - unhelpful for Firefox, Safari, Edge users.
Suggested Fix
-
"Enable Cookies" section tells users to "clear browser
cookies" to enable cookies - these are completely different
actions and the instruction is incorrect/misleading.
-
"Check your Firewall" section mentions "eTrust Personal
Firewall" which is a discontinued product - confuses modern users.
-
The external link for clearing cache only points to a
Google/Chrome page - unhelpful for Firefox, Safari, Edge users.
Issue Description
"Troubleshoot Login Issues" article has incorrect and outdated information
URL of the Page with the Issue
https://wordpress.org/documentation/article/troubleshoot-login-issues/
Section of Page with the issue
Why is this a problem?
"Enable Cookies" section tells users to "clear browser
cookies" to enable cookies - these are completely different
actions and the instruction is incorrect/misleading.
"Check your Firewall" section mentions "eTrust Personal
Firewall" which is a discontinued product - confuses modern users.
The external link for clearing cache only points to a
Google/Chrome page - unhelpful for Firefox, Safari, Edge users.
Suggested Fix
"Enable Cookies" section tells users to "clear browser
cookies" to enable cookies - these are completely different
actions and the instruction is incorrect/misleading.
"Check your Firewall" section mentions "eTrust Personal
Firewall" which is a discontinued product - confuses modern users.
The external link for clearing cache only points to a
Google/Chrome page - unhelpful for Firefox, Safari, Edge users.