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<!DOCTYPE html>
<html lang="en">
<head>
<meta charset="UTF-8">
<meta http-equiv="X-UA-Compatible" content="IE=edge">
<meta name="viewport" content="width=device-width, initial-scale=1.0">
<title>Learnn</title>
<link rel="icon" href="./assets/imgs/logo1.png" type="image">
<link rel="stylesheet" href="./assets/css/all.min.css">
<link rel="stylesheet" href="./assets/css/bootstrap.css" type="text/css">
<link rel="stylesheet" href="./assets/css/blog_detail.css" type="text/css">
<link rel="stylesheet" href="./assets/css/flickity-docs.css" type="text/css">
<link rel="stylesheet" href="./assets/css/owl.carousel.min.css" type="text/css">
<link rel="stylesheet" href="https://unpkg.com/aos@next/dist/aos.css" />
</head>
<body>
<!-- Header Start -->
<section>
<div class="row container">
<!-- Nav Bar -->
<div class="col-md-12">
<header class="header">
<a href="index.html" class="header__logo"><img src="./assets/imgs/logo.png" alt="logo"
width="114spx"></a>
<ion-icon name="menu-outline" class="header__toggle" id="nav-toggle"></ion-icon>
<nav class="nav" id="nav-menu">
<div class="nav__content bd-grid">
<ion-icon name="close-outline" class="nav__close" id="nav-close"></ion-icon>
<div class="nav__perfil">
<a href="index.html" class=""><img src="./assets/imgs/logo.png" alt="logo"
width="114spx"></a>
</div>
<!-- <div class="col-md-1"></div> -->
<div class="nav__menu">
<ul class="nav__list">
<li class="nav__item">
<div class="sec-center">
<input class="dropdown" type="checkbox" id="dropdown" name="dropdown" />
<label class="for-dropdown" for="dropdown">Products
<i class="fa-solid fa-chevron-down" style="margin-left: 10px;"></i>
</label>
<div class="section-dropdown">
<a href="industry.html">Industries</i></a>
<a href="feature.html">Features</i></a>
<a href="benefits.html">Benifits</i></a>
</div>
</div>
</li>
<!-- <li class="nav__item"><a href="#" class="nav__link active">Products</a></li> -->
<li class="nav__item"><a href="pricing.html" class="nav__link">Pricing</a></li>
<li class="nav__item"><a href="partners.html" class="nav__link">partners</a></li>
<li class="nav__item">
<div class="sec-center2">
<input class="dropdown2" type="checkbox" id="dropdown2" name="dropdown2" />
<label class="for-dropdown2" for="dropdown2">Company
<i class="fa-solid fa-chevron-down" style="margin-left: 10px;"></i>
</label>
<div class="section-dropdown2">
<a href="about.html">About </a>
<a href="blog.html">Blogs</a>
<a href="casestudy.html">Case Studies</a>
<a href="contact.html">Contact</a>
</div>
</div>
</li>
</ul>
</div>
<!-- <div class="col-md-1"></div> -->
<div class="nav__buttons">
<a href="#" type="button" class="btn btn1 btn-light btn-outline-primary btn-sm">Get
Demo</a>
<button type="button"
class="btn btn2 btn-primary btn-outline-light btn-sm">Login</button>
</div>
</div>
</nav>
</header>
</div>
<!-- Nav Bar End -->
</div>
</section>
<!-- Header End -->
<!-- Main -->
<div class="container blogdetails" id="blogdetails">
<!-- Hero Section -->
<section id="blogd_hero" class="d-flex align-items-center mt-5 background">
<div class="mt-5" id="div1">
<div class="row" id="div2">
<div class="col-md-2 col-12"></div>
<div class=" col-md-8 col-12 d-flex justify-content-center itm1">
<img class="img-fluid" src="./assets/imgs/blog.png" alt="logo">
</div>
<div class="col-md-2"></div>
<div class="col-md-2 col-12"></div>
<div class=" col-md-8 col-12 text-center text-white itm2">
<p>
How Brooklinen Launched RedRoute’s Voice Assistant
</p>
</div>
<div class="col-md-2"></div>
<div class="col-md-1"></div>
<div class="col-md-10 col-12" id="section">
<div class="justify-content-lg-around" id="all_container">
<div class="row r d-flex justify-content-around mx-auto mt-3 cardContent">
<div class="col-12 col-md-12 col-lg-12 d-flex justify-content-center">
<div class="card c text-dark mt-5"
style="background-image: url(./assets/imgs/Rectangle38.png); background-size: cover; background-repeat: no-repeat;">
<div class=" card-body mt-3" id="cardBody">
<div
class="card-text2 text-center text-white d-flex justify-content-center ">
<img class="img fluid" src="./assets/imgs/unsplash_YUuSAJkS3U43.png"
alt="">
</div>
<div class="text-white mt-2 cardtext">
<p class="text-wrap card-title">
Opus Research hosted our CEO, Brian Schiff, and Brooklinen’s Sr
Manager of CX, Jack Lorentzen, for a live discussion
that covered several hot button topics around scaling support
through hyper growth. After the laughs and high-5s
subsided, we took some time to put together a highlight reel from
the show 🎥 🍿Check it out:
</p>
<div class="row inner_content">
<div class="col-md-8 col-12">
<h2>
Why is providing good customer service so hard?
</h2>
<p>
Jack’s north star for great support is speed to resolution
and how customers feel about the experience. The biggest
threat to good support is too many interactions for too few
agents. Click the image to check out the discussion.
</p>
</div>
<div class="col-md-4 col-12">
<div class="d-flex justify-content-center ">
<img class="img fluid"
src="./assets/imgs/unsplash_N9-brZl3Szo.png" alt="">
</div>
</div>
</div>
<div class="row inner_content">
<div class="col-md-8 col-12 order-1 order-md-2">
<h2>
Why automation is a winning strategy?
</h2>
<p>
Jack points out that “scaling the business always meant
scaling my team.” Before RedRoute, his team was always wary
of
automation because human-to-human contact is essential to
Brooklinen. In fall of 2020 though, Jack took inventory of
how
his agents were feeling and the possibility of giving
customers quick solutions for simple intents, he decided to
take a
chance.
</p>
</div>
<div class="col-md-4 col-12 order-2 order-md-1">
<div class="d-flex justify-content-center ">
<img class="img fluid"
src="./assets/imgs/unsplash_2EJCSULRwC8.png" alt="">
</div>
</div>
</div>
<div class="row inner_content">
<div class="col-md-8 col-12">
<h2>
What was it like to launch RedRoute at Brooklinen?
</h2>
<p>
Jack had early indications of agent burnout amid
hyper-growth. With the 2020 holiday season quickly coming
up, he
decided to implement RedRoute (2 weeks before BFCM!). What
was it like to implement a new automation solution before
the
biggest holiday of the year? (hint: it was awesome!) Check
out how it went below:
</p>
</div>
<div class="col-md-4 col-12">
<div class="d-flex justify-content-center ">
<img class="img fluid"
src="./assets/imgs/unsplash_ourQHRTE2IM.png" alt="">
</div>
</div>
</div>
<div class="sec_button row my-5">
<div class="col-md-4"></div>
<div class="col-md-4 out_btn1">
<a href="blog.html" type="button"
class="btn btn1 btn-primary btn-outline-light btn-sm d-flex justify-content-center">
<Span>
Read More Posts
</Span>
</a>
</div>
<div class="col-md-4"></div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<div class="col-md-1"></div>
</div>
</div>
</section>
<!-- Hero End -->
</div>
<!-- Main End -->
<!-- Footer -->
<div class="mt-5">
<footer class="text-center text-lg-start text-white" id="footer">
<div class="container p-4 pb-0">
<section id="footer_main" class="d-flex align-items-center mt-5 background">
<div class="container mt-5" id="f_div1">
<div class=" row" id="div2">
<div class="col-md-1 col-12"></div>
<div class="col-md-6 col-sm-12 col-12 itm1">
<h1 class=" text-wrap" style="font-size: 2.5rem;font-family: Poppins , Ariel ">
<img class="img-fluid"
src="./assets/imgs/Start-Automating-Your-Calls-For-free-now.png" alt="">
</h1>
<form action="">
<div class="form-group position-relative">
<i class="fa fa-envelope icon position-absolute text-light"></i>
<input class="form-control input-lg rounded-1" id="email" name="email"
type="text" placeholder="Email" required="">
</div>
<div class="hero_button">
<button type="button" class="btn btn3 btn-primary btn-outline-light btn-sm">
<Span>
Start your free trail
</Span>
</button>
</div>
</form>
<p class="text-wrap my-3"
style=" font-size: 12px; color:white; line-height: 100%; font-weight:400; font-family: Poppins , ariel;">
Or schedule a demo with sales
</p>
<p>
--------------------------------------------
</p>
<h1 class=" text-wrap my-2"
style="font-family: Poppins , Ariel; font-weight: 700; font-size: 16px; line-height: 100%;">
Site Map
</h1>
<p class="list-unstyled color-white" id="link-ftr"
style="font-weight: 100; font-family: Poppins , arial;">
<strong>
<a class="nav-link active" href="index.html">Home</a>
<a class="nav-link" href="benefits.html">Benifits</a>
<a class="nav-link" href="feature.html">Features</a>
<a class="nav-link" href="industry.html">Industries</a>
<a class="nav-link" href="pricing.html">Pricing</a>
<a class="nav-link" href="partners.html">Partners</a>
<a class="nav-link" href="about.html">About Us</a>
<a class="nav-link" href="blog.html">Blogs</a>
<a class="nav-link" href="contact.html">Contact Us</a>
<a class="nav-link" href="casestudy.html">Case Studies</a>
</strong>
</p>
</div>
<div class=" col-md-4 col-12 item2">
<img class="img-fluid" src="./assets/imgs/robot2.png" alt="logo">
</div>
</div>
</div>
</section>
</div>
<div class="text-center p-3"
style="background-color: black; font-weight: 400; font-size: 12px; line-height: 100%;">
PTCL Training Center, IT Park, Peshawar Pakistan | info@techbot.com | <a class="text-white"
href="#">Terms
of Service</a> |
<a class="text-white" href=" #">Cookie Policy</a> | © Copyright 2022 techbot, Inc.
<a class=" text-white" href="#"></a>
</div>
</footer>
</div>
<!-- Footer End -->
<body>
</body>
<script src="./assets/js/main.js"></script>
<script src="./assets/js/all.min.js"></script>
<script src="./assets/js/bootstrap.js"></script>
<script src="./assets/js/jQuery.js"></script>
<script src="./assets/js/flickity-docs.min.js"></script>
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