Kodi Netflix add-on fail - 404 error

[Tall012]

Netflix add-on version

1.23.5+ matrix.1

Operative systems used

LibreELEC

Kodi version used

Kodi 20 (Nexus)

Description of the bug

For now one month, it's impossible to login on Netflix app. Users credentials are fine and I can log but it's impossible to go farther in the video list. App is no longer usable. I tried to update widevine, many restart, without succeed.

Steps to reproduce the behavior

No response

Debug log - mandatory

Not available

Possible fix

No response

Additional context

No response

Screenshots

[mrkapqa]

same error for n2+ with CoreElec NO-22, version 1.23.5 of plugin (login via NFAuthentication.key) > key was generated via python NFAuthenticationKey.py

[atirage21]

1.23 have issue with parse, and this fork is beeter, but also have issues:

2026-08-08 06:16:57.160 T:2934 info : Addon Manager: Found addon: 'plugin.video.netflix v1.24.1+atrhusk'
2026-08-08 06:16:57.278 T:1568 warning : CGUIMediaWindow::OnMessage - updating in progress
2026-08-08 06:16:57.478 T:2955 info : [plugin.video.netflix (0)] The debug logging is set as DISABLED
2026-08-08 06:17:16.352 T:1568 error : Control 55 in window 10025 has been asked to focus, but it can't
2026-08-08 06:17:16.505 T:2968 info : [plugin.video.netflix (27)] The debug logging is set as DISABLED
2026-08-08 06:17:18.359 T:1568 info : Loading skin file: FileBrowser.xml, load type: KEEP_IN_MEMORY
2026-08-08 06:18:39.990 T:2981 error : [plugin.video.netflix (0)] IPC callback raised exception: 404 Client Error: Not Found for url: https://www.netflix.com/api/shakti/mre/profilehub
2026-08-08 06:18:39.995 T:2981 error : [plugin.video.netflix (0)] Traceback (most recent call last):
File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/services/http_server.py", line 105, in handle_request
ret_data = _call_func(func, pickle.loads(data))
File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/services/http_server.py", line 161, in _call_func
return func(**data)
File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/utils/logging.py", line 139, in timing_wrapper
return func(*args, **kwargs)
File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/services/nfsession/session/access.py", line 132, in login_auth_data
response = self.post_safe('profile_hub',
data={'destination': 'contentRestrictions',
'guid': G.LOCAL_DB.get_active_profile_guid(),
'password': password,
'task': 'auth'})
File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/services/nfsession/session/access.py", line 76, in post_safe
return self.post(endpoint, **kwargs)
~~~~~~~~~^^^^^^^^^^^^^^^^^^^^
File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/services/nfsession/session/http_requests.py", line 45, in post
return self._request_call(
~~~~~~~~~~~~~~~~~~^
method='POST',
^^^^^^^^^^^^^^
endpoint=endpoint,
^^^^^^^^^^^^^^^^^^
**kwargs)
^^^^^^^^^
File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/utils/logging.py", line 139, in timing_wrapper
return func(*args, **kwargs)
File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/services/nfsession/session/http_requests.py", line 76, in _request_call
return self._request(method, endpoint, None, **kwargs)
~~~~~~~~~~~~~^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/services/nfsession/session/http_requests.py", line 135, in _request
return self._request(method, endpoint, True, **kwargs)
~~~~~~~~~~~~~^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/services/nfsession/session/http_requests.py", line 138, in _request
response.raise_for_status()
~~~~~~~~~~~~~~~~~~~~~~~~~^^
File "/storage/.kodi/addons/script.module.requests/lib/requests/models.py", line 1021, in raise_for_status
raise HTTPError(http_error_msg, response=self)
requests.exceptions.HTTPError: 404 Client Error: Not Found for url: https://www.netflix.com/api/shakti/mre/profilehub

2026-08-08 06:18:40.179 T:2968 error : [plugin.video.netflix (27)] Traceback (most recent call last):
File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/run_addon.py", line 29, in wrapper
func(*args, **kwargs)
~~~~^^^^^^^^^^^^^^^^^
File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/run_addon.py", line 265, in run
success = route(pathitems)
File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/run_addon.py", line 88, in lazy_login_wrapper
if G.REQUEST_PARAMS.get('ignore_login') or _check_valid_credentials():
~~~~~~~~~~~~~~~~~~~~~~~~^^
File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/run_addon.py", line 73, in _check_valid_credentials
if not login():
~~~~~^^
File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/utils/api_requests.py", line 74, in login
if password and common.make_call('login_auth_data', {'data': data, 'password': password}):
~~~~~~~~~~~~~~~~^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/utils/logging.py", line 139, in timing_wrapper
return func(*args, **kwargs)
File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/common/ipc.py", line 94, in make_call
return make_http_call(endpoint, func_name, data)
File "/storage/.kodi/addons/plugin.video.netflix/resources/lib/common/ipc.py", line 117, in make_http_call
raise _data
requests.exceptions.HTTPError: 404 Client Error: Not Found for url: https://www.netflix.com/api/shakti/mre/profilehub

2026-08-08 06:18:59.221 T:2967 error : GetDirectory - Error getting plugin://plugin.video.netflix/
2026-08-08 06:18:59.261 T:1568 error : CGUIMediaWindow::GetDirectory(plugin://plugin.video.netflix/) failed
2026-08-08 06:19:04.291 T:1568 error : Control 55 in window 10025 has been asked to focus, but it can't
2026-08-08 06:19:06.782 T:1568 info : Loading skin file: FileBrowser.xml, load type: KEEP_IN_MEMORY
2026-08-08 06:19:07.882 T:2991 error : GetDirectory - Error getting plugin://plugin.video.netflix/
2026-08-08 06:19:07.921 T:1568 error : CGUIMediaWindow::GetDirectory(plugin://plugin.video.netflix/) failed

[asgeirrr]

Probably a duplicate of #1792

[micheloz]

I have exactly the same error as Tall012 (Libreelec, Kodi and same snapshots)

[Tall012]

I've just tried this patch from post #1792 above and it corrected my issue:

Patch 15 fixes

netflix-api-fixes15.patch
netflix-api-fixes15.zip

[iwtltd]

Same problem here on coreelec using 1.23.5. Will try patch15.

[atirage21]

At libreelec 13 with kodi 22 not helped

[mrkapqa]

it seems the version linked above does function and solve the issue for now see #1792

https://github.com/atrHusK/plugin.video.netflix/releases/download/v1.24.1/plugin.video.netflix-v1.24.1+atrHusK.zip

[atirage21]

For me it not worked: #1799 (comment)

[mrkapqa]

hm, i have tried on CoreElec 21 Nightly, it function again (N2+) with v.1.24.1+atrHusK.zip (the login was with authentication.key)
with CoreElec -22 (newest version) the error is still there, unfortunately.

[vascobraga41]

hm, i have tried on CoreElec 21 Nightly, it function again (N2+) with v.1.24.1+atrHusK.zip (the login was with authentication.key) with CoreElec -22 (newest version) the error is still there, unfortunately.

For me it was a success with CoreELEC-22 with multiple devices. 2 or 3 weeks ago, at least, I have to recheck

[bartollo-84]

For me it does not work ;-( LibreELEC 12.0.2 on Raspberry Pi 5...